Your membership ends on
—.
You can keep using the service until then. On that date your cases, saved reports and
report history are permanently deleted. Reports we’ve emailed you stay in your inbox.
Important: Your last payment didn’t go through.
Update your card to keep using your cases. Until then you can view and download them, but not update them or get
new reports. If payment isn’t sorted, your membership will end and your cases will be
deleted.
Your membership has ended.
Your cases, saved reports and report history will be deleted on
—. You can
download a copy from My account before then, or rejoin to keep them.
Rejoin to open cases and get new reports again.
Important: Your
membership has ended because payment couldn’t be taken. Your cases will be deleted on
—. Rejoin to
keep them.
Your reports live in your email — we keep the label and date here so you can find them, and we
delete the details you gave us from our systems once your report is sent.
Your cases and the reports we’ve saved for you are kept while your membership is active. We also email
every report to you.
Cases
—
Membership isn’t active on this account.
Membership keeps up to 3 cases open at a time, with updates and
refreshed reports as things change. Start a case and choose membership when you reach the options.
Start a case
Your membership covers 3 active cases at a time.
You can close one and open another whenever you need to.
You’ve reached the 3 active cases included in your
membership. To start a new one, close a case you’ve finished with: open it and choose
Close this case. A closed case can be reopened for
30 days, then it’s deleted.
You don’t have any cases yet. Start
one.
Reports
No reports yet. Start one.
Membership, password and account settings are under
My account.