Your membership ends on
—.
You can keep using the service until then. On that date your cases, saved reports and
report history are permanently deleted. Reports we’ve emailed you stay in your inbox.
Important: Your last payment didn’t go through.
Update your card to keep using your cases. Until then you can view and download them, but not update them or get
new reports. If payment isn’t sorted, your membership will end and your cases will be
deleted.
Your membership has ended.Your cases, saved reports and report history will be deleted on
—. You can
download a copy from My account before then, or rejoin to keep them.Rejoin to open cases and get new reports again.
Cancel your membership?
Cancelling deletes all your cases, saved reports and report history on
the day your
membership ends. You can keep using the service until then. Reports we’ve already emailed you
stay in your inbox. Your login stays, so you can rejoin, and you can delete your account at any time under
My account.
Delete all your cases now?
This permanently deletes all your cases, saved reports and report history straight away. It can’t be
undone. Your membership isn’t affected. Reports we’ve emailed you stay in your inbox.
Withdraw your
permission for us to keep your case? This is different from cancelling.
We delete your case straight away — and because
we can’t keep a case without your permission, it also ends your membership.
If you want to keep a copy, you can
download your
case now. It’s optional — withdrawing doesn’t wait for it.
Delete your
account? This deletes your account straight away, along with any cases and the
permissions you gave us. If you have a membership it ends now. Reports we’ve already emailed you
are yours to keep.